Access to your Medical Record
All patients have the right to see what is kept on their medical record. If you want to view your record, please make a request with the medical secretary. You are also entitled to receive a copy of the information you have seen, please note that a small charge be made for the administration and time involved.
Should your doctor decide that seeing your records might put your health at risk, you may only be shown part of your records or your request may be declined?
Access to Patient Information
In any case no information is disclosed without the prior written permission of the patient, to any organisation except for research or survey purposes. In these cases we use the data without disclosing the identity of the patient.
Sharing your Medical Record
In some instances, you may be receiving care from other people as well as the NHS. We may need to share some information about you with them, so that we can all work together for your benefit. Anyone who receives confidential information about you from us is under a legal duty of confidence. Unless there are exceptional circumstances, for example, when the health or safety of others is at risk, we will not disclose your information to third parties without your permission.
In certain circumstances we are required by law to report information; however our guiding principle is that we are holding your records in strict confidence.
You may ask us to share your health record with agencies e.g. solicitors, insurance companies, we will only do this with your written consent, and you may ask to view this information before it is provided.
Confidentiality for the under 16's
Teenagers are entitled to the same confidentiality as adults; this includes children over thirteen years of age providing the doctor or nurse feels they are capable of making decisions about their own health.
All practice staff including receptionists following strict guidelines to ensure patient confidentiality.